Returns & exchange
Terms and how to request
Returns and exchange
Within 14 days of receipt - provided the item keeps its original look, tags and shows no signs of use.
If there is a defect
Let us know about any issue with the item - we'll help with an exchange or refund.
How to return
01
Contact us
Share your order number and the reason.
02
Confirm shipping details
Get the address and instructions from the manager.
03
Send the item
By Nova Poshta using the agreed details.
Refunds
After the item is received and checked - by the method agreed with the customer.